At Intarcia Life Sciences, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to assist you with our return and refund policy.
Eligibility for Returns
Products can be returned if they are damaged, defective, or incorrect upon delivery.
To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
Timeframe for Returns
You must initiate the return within 7 days of receiving your order.
Non-Returnable Items
Products that have been opened or used.
Items not in their original condition or missing parts for reasons not due to our error.
Refund Process
Go to your nearest courier services center and give them INTARCIA LIFES SCIENCES address and send us your returned package Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be credited back to your original payment method within 7-10 business days.
Return Shipping
The cost of return shipping will be the responsibility of the customer, except in cases where the actual product is damaged, defective or incorrect
Contact Us
For return or refund requests, please contact us at info@intarciagroup.com. Our team will assist you promptly to resolve any concerns.
Thank you for choosing Intarcia Life Sciences. We value your trust and aim to provide the best experience possible.